Privacy Policy

Effective Date: 06/20/2025
Business Name: Remembering Roots, LLC
Owner: Jordyn Martin
Current Operating States: Ohio and Florida

1. Information We Collect

We may collect the following information when you visit our website, book services, or engage in offerings:

  • Personal Information: Name, email, phone number, billing address, payment details, age (if under 18), and any wellness-related information voluntarily shared for service customization.

  • Health or Wellness Information: Only when voluntarily provided during session intake or conversation, and kept strictly confidential.

  • Usage Data: IP address, browser type, device data, and website interaction data for basic analytics.

  • Communication Data: Information you provide through emails, booking forms, contact forms, or phone consultations.

2. Information Related to Children

We provide services to children under the age of 18 only with parental or legal guardian consent. We comply with the Children’s Online Privacy Protection Act (COPPA).

  • We do not knowingly collect personal information directly from children under 13 without verified guardian consent.

  • All child-related information (name, age, relevant concerns) must be provided by a parent or guardian.

  • Any session for a minor must be booked and approved by a parent/guardian, who may also request access to or deletion of that child’s information at any time.

  • If we learn that we have inadvertently collected personal data from a child without consent, we will delete that information promptly.

3. How We Use Your Information

We use your personal data (or your child’s, with consent) to:

  • Provide and customize our holistic wellness services.

  • Communicate regarding bookings, reminders, updates, and offerings.

  • Process payments securely.

  • Improve our website and client experience.

  • Comply with legal obligations (e.g., safeguarding concerns or court orders).

We never sell, trade, or rent your information to third parties.

4. Parental Rights & Involvement

Parents and legal guardians:

  • Must provide written consent before any minor receives services.

  • Have the right to review, correct, or delete their child’s information.

  • Can revoke consent at any time by contacting us at jordyn@rememberingroots.org

5. Confidentiality

All session information is kept strictly confidential, with the exception of circumstances required by law, such as:

  • Risk of harm to self or others

  • Abuse, neglect, or exploitation disclosures

  • Legal subpoena or court order

6. Security of Your Information

We use appropriate physical, digital, and procedural safeguards to protect personal data, including encrypted communications, password-protected files, and secure storage systems. However, no digital transmission or storage method is completely secure, and we cannot guarantee absolute protection.

7. Cookies and Tracking Technologies

We may use cookies and analytics tools to understand how visitors interact with our website and improve functionality. This data is general and does not identify you personally. You can disable cookies in your browser settings at any time.

8. Your Rights

As a client or guardian, you have the right to:

  • Access, review, or update your (or your child’s) personal data.

  • Request deletion of information (as long as not legally required to retain).

  • Opt out of non-essential communications.

Please submit requests to: jordyn@rememberingroots.org

9. Changes to This Privacy Policy

This policy may be updated occasionally to reflect changes in services, regulations, or data practices. Updates will be posted on this page with a revised effective date. If material changes affect children’s privacy, we will notify parents/guardians directly when possible.

10. Contact Information

For questions or concerns regarding this Privacy Policy, children’s data, or your rights as a client or guardian, please contact:

Email: jordyn@rememberingroots.org